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Frequently Asked Questions
Are Laura Ashley bath amenities available for personal purchase?
Yes, they can be purchased at Laura Ashley stores.
Click here to see a list of stores.
Are your products available for online purchase?
What is the process for ordering custom-made products?
First, we consult with you regarding your design and usage preferences for the item you wish to order, and then prepare a product proposal based on those preferences.
Once the details are agreed upon, we create samples as needed and, after final confirmation, the product goes into production.
What is the production lot size for custom-made products?
It depends on the product materials and specifications. Please contact us via the contact form.CONTACT
Please use the below form to contact us.
In operating this website, we respect the privacy of our customers and endeavor to treat their personal information with utmost care, as well as to protect and properly manage such information.
We use personal information for the following purposes:
A) To contact customers in order to provide them services they desire;
B) To respond to questions we receive from customers.
・We collect personal information needed for the above purposes using fair and reasonable means.
・We will obtain your consent before acquiring sensitive personal information.
・We will not use collected personal information or sensitive personal information for other-than-intended purposes without your consent.
・We implement measures to prevent leaks of personal information and supervise its use not only by our employees but also by contractors.
・We will not provide your personal information to any third party, whether in Japan or abroad, without your consent.
・We will disclose your personal information at your request.
・We will correct or delete any publicly released personal information if it is incorrect.
・We will respond promptly and appropriately to complaints regarding the handling of personal information.
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■ For inquiries regarding personal information, please contact:
Ivresse Co., Ltd.